FAQs

Get support from our dedicated support team ranging from sales related questions to technical questions or any other question.

Rainproxy offers a wide range of proxy services: Mobile Residential Proxies, Residential Proxies, Unlimited Residential Proxies, Datacenter Proxies, IPv6 Proxies, and Unlimited Proxies (Premium US ISP pool).

Residential Proxies are based on real devices with limited bandwidth or usage caps. Unlimited Residential Proxies offer access to over 2 million IPs daily, with no data limits and availability in over 75 countries (excluding the US).

Unlimited Proxies refer to our premium US ISP proxy pool, which includes over 50,000 IPs. These are high-quality, consistent, and designed for demanding use cases like automation, scraping, and more.

No, Unlimited Residential Proxies do not include US IPs. However, we support over 75 countries worldwide. If you’re specifically looking for unlimited proxies that support the US, we recommend our Unlimited Proxies plan, which includes access to a premium US ISP pool with over 50,000 IPs.

Users can set up renewal options in the dashboard based on 25%, 50%, or 75% usage thresholds, or on a specific day of the month (e.g. the 1st or 15th). You can manage your renewal preferences anytime through your dashboard.

We only offer refunds for 1 GB proxy packages, and only if the refund request is submitted within 2 days of purchase. No refunds are issued for larger packages or if the request falls outside the 2-day window.

Over 2 million unique residential IPs are online daily. These rotate constantly and are available across 75+ countries (excluding the US).

Our Unlimited Proxies pool consists of 50,000+ premium US ISP IPs, offering stable and fast connections ideal for high-volume or sensitive tasks.

Yes, all our proxies support both HTTP/HTTPS and SOCKS5 protocols.

Yes. Rainproxy is widely used for web scraping, SEO monitoring, social media management, sneaker bots, price intelligence, automation and testing. Illegal or abusive activities are strictly prohibited and may lead to suspension.

Once payment is completed, your proxies will be instantly available in the Rainproxy Dashboard, where you can manage IPs, countries, ports, and protocols.

Yes, all proxies provided by Rainproxy are fully anonymous, secure, and encrypted. Rotation settings are also available depending on the product.

Yes. With residential and unlimited packages, you can rotate IPs across multiple countries, depending on the product. Rotation settings are configurable in the dashboard.

We do not offer free trials, but we recommend starting with a 1 GB package if you want to test the service. That package is also eligible for a refund within 2 days, if needed.

You can reach us through live chat on the website or email at [email protected]. (Discord/Telegram available if applicable).

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